Deal for Customer Success
See churn coming while there's time to act.
Spot at-risk accounts early, keep the promises made during the sale, and walk into every renewal with the account's full history.
Who it's for
VPs of Customer Success, Heads of CS and Directors of Account Management. Support sources and customer success agents are included on Growth and Scale plans.
- Seeing churn early enough to act
- Smooth renewals
- Knowing what the customer was promised
What's getting in the way
Churn surprises. By the time signals show up in a QBR, the decision to leave was made months earlier.
Commitments made during the sale vanish into recordings and email threads nobody rereads, until the customer brings them up.
Renewal prep means rebuilding an account's whole history by hand.
How Deal helps
Churn Early Warning
Flags accounts that look like your churned customers did 90 days before they left.
Promise Keeper
Tracks every commitment made during the sale and whether it's been delivered.
Renewal Prep
Builds a renewal brief and review deck 90 days before each renewal, from the recorded history rather than memory.
Questions you can finally answer
Which accounts look like the ones that churned last year?
What did we promise this customer during the sale?
When did this account go quiet?
See where your pipeline really went.
Apply for a 30-day revenue evaluation. We'll do the heavy lifting.